Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Blaydon | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how Pharmacy Weight Loss Blaydon collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Blaydon is a GPhC registered online pharmacy weight loss clinic serving patients in Blaydon, UK. As a data controller, we are responsible for the personal information you share with us when using our services.

2. Data We Collect

When you use our services, we may collect the following types of information:

Personal details: Name, date of birth, address, and contact information
Health information: Medical history, current medications, weight, BMI, and other clinical data required for safe prescribing
Payment information: Billing details processed securely through our payment provider
Communications: Messages, consultation responses, and correspondence with our pharmacists
Technical data: IP address, browser type, and website usage information collected via cookies

3. How We Use Your Data

We use your personal information for the following purposes:

To provide safe and effective pharmacy and weight loss services
To process prescriptions and arrange delivery of medications (typically within 1 working day of pharmacist approval)
To carry out clinical assessments and ensure treatments are suitable for you
To communicate with you about your care, orders, and account
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and website experience

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, protection of vital interests, and where necessary, your explicit consent for the processing of special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly
Analytical cookies: Help us understand how users interact with our site so we can improve it
Functional cookies: Remember your preferences and settings

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

5. Sharing Your Data With Third Parties

We do not sell or rent your personal data to third parties. We may share your information only in the following circumstances:

Healthcare providers: With other clinicians or GPs where sharing is necessary for your care
Delivery partners: Limited information shared with courier services to fulfil your medication order
Payment processors: Secure payment providers who handle transactions on our behalf
Regulatory bodies: Where required by law or by the General Pharmaceutical Council (GPhC)
IT and system providers: Trusted suppliers who support our clinical and business systems, bound by data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK GDPR.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment and transactional data is held for the period required by financial regulations.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain a high standard of security.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Blaydon
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised date. We encourage you to review this policy periodically.